Kohl's Complaint

Reviewed by janete

All Kohl's Reviews

Kohl's does not fulfill Great Offer - online order

Last week, Kohl%u2019s was offering a 20, 30, 40% deal online. The deal was given at checkout and mine was 40%. I placed an order that was going to cost me about $70 including sale items. I was saving about $250. I was excited. I went to my Kohl%u2019s account to pay my existing balance and found that my order had been cancelled. Of course my payment was accepted!!!!! I called customer service. I had lost my 1 time chance to use the 40% and I had used my Rewards cash. After about an hour on the phone with 2 different representatives, the order had been resubmitted. I was thanked and assured everything was good. Today, I realized they cancelled my order again. I have done a great deal of shopping at Kohl%u2019s before. I truly believe my orders were cancelled because the deal was too good to be true!!!!!

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Review Rating: 1 out of 5
Reviewed By: janete
Company: Kohl's
Product: online order
Date Added: 10 years ago

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Kohl's Complaint