Kohl's Complaint

Reviewed by JaneyDavid

All Kohl's Reviews

Kohl's cashiers' attitudes are horrible at store 247 in Wichita, KS - clothes and toys

I have never complained any store before, but the cashiers' attitude today at Kohls store 247 is so horrible, so I have to complain and hope that their cashiers can improve their basic attitude. My family visited Kohl's store 247 today and the cashier was not very friendly. She didn't say hi when we came to her register, she didn't know how to say thank you when I helped her to take the hangers out. Then after all items were checked out, receipt machine was stuck and didn't print out correctly. She worked there, but didn't even know what was happening. She gave me the end of the receipt from the previous customer and the top of the receipt from my transaction. I refused to take the incorrect receipts that she gave me. She called for help and another lady came, at first, this lady (I wished I catch her name) don't even want to find out what was going on or finding the way to print me a receipt but just started out to suggest me to use the card that we used to purchase for in case of return. However, it is not convenient for us as we paid by my husband's credit card and I work close there, so I asked for the copy of the receipt. This lady finally got the transaction number and printed the receipt for us which called Electronic Journal Report. When she gave it to me, she just handed to me and immediately turned around to walk away. She didn't even say sorry for the wait or showing apology for this incident to happen. She made us feels like we came to beg for the close. Those ladies need to learn the basic of how to treat to customers and respect others.This store is getting worse. I will try my best to not coming back to this store.

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Review Rating: 1 out of 5
Reviewed By: JaneyDavid
Company: Kohl's
Product: clothes and toys
Date Added: 9 years ago

KS 67226. Store # 247.
Wichita

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Kohl's Complaint