Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Kohl's Support Ticket - horrible online billing practice

Kohl's Support Ticket

horrible online billing practice - Credit ebilling practice

Created By: chestersgirl's Picture chestersgirl Last Reply: niki2000's Picture niki2000
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 8 years ago
Department: N/A Replies: 1
Product: Credit ebilling practice

I just now canceled my account among many other unhappy Kohl's customers I've been finding online,

- When I went to pay my bill online, I plugged in my routing number and acct number perfectly and the site said my payment went through.
- a few weeks later I get a bill saying I still owed that amount plus a returned check fee!!!
- when i called about their mistake, the 2 people in customer service were USELESS and they said that my routing # and the last 4 digits of my acct # they had on file was right and they refuse to pay the returned check fee from the bank. They think it was my bank's fault.

-Even if there was an error in tranferring funds from my bank to their company, they never let me know which is ridiculous. I had plenty of money in the bank to cover the payment.
-I should not be charged a fee due to the Kohl's website negligence. It's a horrible way to do business and I plan on spreading the word anywhere I can.


Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Kohl's Reviews and Complaints More Kohl's reviews, complaints, compliments and support tickets

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge

Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

niki2000 says: (8 years ago)
The same thing happened to me. I work with numbers all the time and actually know my checking acct number by heart. I wrote a letter after talking to two CSR's (who know how to say "I'm sorry" a lot) but are not empowered to do anything. Called again last night, spoke to 3 people over an hour, found out they are in El Salvador. When I asked for the "Financial Control" dept. that she mentioned to me, she said they don't take calls and don't have an address.

I think this is a scam and even though it's only $25 in my case, I'm going to the top of this $1B company in Mennominee Falls, WI 262-703-7000.

I never received a reply on my letter and it's been over 5 weeks.

Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Kohl's reviews and tickets

Similar reviews and tickets


Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
The MeasuredUp Team