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Kohl's Support Ticket - Bedford, New Hampshire - LATE FEES - NOT RECEIVING EBILLS!

Kohl's Support Ticket - Bedford, New Hampshire

LATE FEES - NOT RECEIVING EBILLS! - Credit ebilling practice

Created By: TracieNH's Picture TracieNH Last Reply: jkamp1's Picture jkamp1
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 2
Product: Credit ebilling practice

I have EXCELLENT CREDIT but with Khol's ever since I signed up for ebilling I DO NOT receive my bills. I am NEVER LATE on any CC payments and always pay off ALL charges monthly - never have a balance or pay interest. I have NO PROBLEMS with any OTHER department store or credit card in receiving my ebills. This is the 2nd time in 2 years that I have been charged a LATE FEE because KHOL'S does NOT send ebills. I called and the customer service person insisted it went to my SPAM... I CHECK my SPAM it never went there. I WILL NO LONGER USE MY KHOLS CHARGE. I feel they do this on purpose to make $$$ SHAME ON KHOLS - you lost a customer...but probably do not care.


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jkamp1 says: (6 years ago)
 0
This has to be a scam, Kohls is purposely not sending ebills, but magically the bill with the "late fee" or a phone call from some sweat shop finds me looking for me to pay the bill plus late fee. Second time, rip it up, shred the card, never get a retailer credit card they are horrible scams that get you for far more than the "savings" you get by using their scam card.



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