Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Kohl's Complaint - furious - sonoma jacket
Kohl's Complaint

Kohl's Complaint

ADVERTISEMENT

furious - sonoma jacket


I spent close to a thousand dollars at your store this christmas..today i took a gift back without a receipt from a friend of mine{you don't ask people for receipts] i knew the price because i had already bought this jacket, the price of the jacket was 30% off, which brought it down to $25.20... the girl gave me $7.70 for it. i went thru the store and found one for $14.40 on sale. I took the item back to the girl and she said that was all i get and i should known the store policy.....never in my life have I heard such baloney,,,now, all the gift i bought will be reduced to half the sale price if they are returned.?if this is the way you do business,i will never shop at kohls again and i would appreciate a reply,,,,i am furious to say the least. sandra nolan mokena, il I am a Irs auditor


Share This Review:



         


Is this your Business? Claim Your Business Free and reply to this customer

CONTACT THIS BUSINESS

Post a reply for this review COMMENT
WRITE to Kohl's
SUBMIT a ticket
for Kohl's
WATCH videos
for Kohl's
More Kohl's Reviews and Complaints MORE reviews and complaints
for Kohl's

BUSINESSES REPLY HERE

Claim this company BUSINESSES: CLAIM YOUR BUSINESS NAME FREE
Respond to this review BUSINESSES: REPLY TO THIS CUSTOMER NOW
Link to MeasuredUp BUSINESSES: Free Customer Service Excellence Badge
Take the pledge BUSINESSES: Free Customer Service Pledge Badge
Upgrade Account BUSINESSES: Build your customer service online reputation


ADVERTISEMENT


Comments


Squish says: (7 years ago)
 0
Kohl's policy for non-receipted returns is you get a store credit and the LOWEST price within the last 30 days, you will not get whatever today's prices are or what your friend paid for it if you do not have a receipt, common sense there.



shrlcm says: (9 years ago)
 0
Any store does that when you don't have a receipt. They give you the lowest sale price. If you were that concerned, when she told you what you were going to get back, you should of told her forget it and then asked your friend for the receipt.



shrlcm says: (9 years ago)
 0
Any store does that when you don't have a receipt. They give you the lowest sale price. If you were that concerned, when she told you what you were going to get back, you should of told her forget it and then asked your friend for the receipt.



sunshine09 says: (9 years ago)
 0
This is why customers should always ask for a gift receipt. If you're friend wasn't going to come with you with her card/receipt then there is nothing else customer service can do without any proof of when it was bought or how much is paid. The computer automatically is going to give you back the lowest sale price in the system. If that happens to be clearance it is not our fault. I get really tired of being yelled at over something an associate has no control over, or if someone was cheap and bought this person a clearance item in the first place. The amount comes from the corporate office, we don't magically pick a number. Tip: Next time ask for a gift receipt, for her to accompany you to the store with the original receipt, or if it's something you shouldn't really be returning then you'll just have to take what the store is willing to give.



VitaminZ says: (10 years ago)
 0
The return amount for a non-reciepted item is the average sale price over the last 2 weeks, or if the items is now clearance, it is the current clearance price. How is Kohl's supposed to know how much your friend paid for the item without a reciept?




login with Facebook and share your reviews

More Kohl's reviews


More

Similar reviews


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team