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Kohl's Complaint - Using in-store kiosk to place an online order to ship to store
Kohl's Complaint

Kohl's Complaint

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Using in-store kiosk to place an online order to ship to store


Their kiosk that allows a customer to order & ship to store is in full view of other customers, and the screen is large enough to be seen by others (at least 18%u201D x 18%u201D). Anyone with a cell phone camera can stand near this kiosk and take pictures of your full name, address and credit card, enlarge the pictures, and with all this information can then steal your identity and potentially ruin your life.

I started to key in my information and realized a teenager was standing a couple feet behind me. He could see EVERYTHING I was entering. I immediately cancelled and left.


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