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Kohls Complaint - Kohl's exchange policy
Kohls Complaint

Kohls Complaint

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Kohl's exchange policy


Got cut-up with store doing exchange and after horrifically rude phone customer rep went back to the store to get some help, the manager couldn't wait to get me out the door and didn't care about it at all. Keep shifting me to other places and when I ask if store would assist me with getting the item, the answer was NO, and I was told that I was capable using their beautiful automated in-store kiosk. OMG can I give -5 stars please, don't get cut-up with them just go and get your stuff where you pay straight forward price.


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