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Kohl's Complaint - Kohl's Customer Treatment
Kohl's Complaint

Kohl's Complaint

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Kohl's Customer Treatment


I was a loyal Kohl's customer for over a decade. That all came to an end when I lost my job and needed to rely on their payment protection plan to make my minimum payments. Kohl's had cancelled my plan and claimed that I was responsible for making payments even though I did not have the income to do so. I informed them that I had no intention of filing for bankruptcy and had every intention of making good on my debt obligations once I was back at work. They harassed me (sometimes calling me as many as 10 times a day). I finally got a job and paid off the entire amount that I owed them (which had nearly tripled due to their $45 per month late fees). I owe them nothing and will never set foot in one of their stores again. BEWARE...stay away from Kohl's


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Comments


jim74 says: (5 years ago)
 0
Regarding a Kohl's credit card, it's not Kohl's that is calling you regarding your bill. It is Capital One. And yes, they're a terrible company.



jim74 says: (5 years ago)
 0
Capital One is the company you were dealing with. Kohl's doesn't have any control of the money you spent and didn't have.



jim74 says: (5 years ago)
 0
Regarding a Kohl's credit card, it's not Kohl's that is calling you regarding your bill. It is Capital One. And yes, they're a terrible company.




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