Kohl's Complaint

Kohl's Complaint

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Bar stool with 2 right legs, no left legs


The worst customer service ever. Do not waste your time or money shopping here. Their customer service is the absolute worst. I called to let them know we received a barstool that had 2 right legs and no left legs.I explained this to the gentlemen and continued to tell me he understood, obviously reading from a script. Then stated several times "you don't like the stool?" I reexplained so many times my head hurt. I ended up taking the stool to the store and the representative there told me that the only way that they could meet the sales price was to schlep the package back to my house and deal with customer service. Thank goodness I asked to speak to a manager and she helped me get the sales price. I still won't EVER shop here again. NOT worth the hassle.


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