Kohl's Consumer Reviews All Reviews

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Kohl's Reviews

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  • Khol's in Wake Forest, NC



    I made a purchase at the store a year and ago and felt very out of place and unwelcomed. I purchased perfume for my wife for Christmas and I felt like I was a secondary customer. Me being an African America male did not feel comfortable being in the store but I needed to make the purchase because the store was close to where I live. The lady who checked out my items did not take the alarm code off of my items so the alarm went off when I exited the store. I felt embarrassed. I had to walk back in and the lady checked my bag as If stolen items were in there, instead of checking to see... More...
    (Beauty)
    wakeforestguy's Picture   wakeforestguy    0 Comments   Comments
  • kohls is the best



    Hi this is casey, customer at kohl in folsom. I can say that kohls distribute the best quality clothings through best people. I was helped at kohls by Josh who was mentioned as an E 3 by a sales associate. He helped me buy men dress suit for my husband. I really want to thank him. So, please give me his full name, so i can write him a surprise letter. I will apprecite it. Thanks More...
    (Shopping, Chain Stores)
    caseyrochika's Picture   caseyrochika    0 Comments   Comments
  • Very disappointed with the firing of my daughter from your store



    You'll never find a more proud employee than she was. For beginners she was never trained properly. She self taught herself completely. She started in August 2014 working in the jewelry dept. she had a customer from Africa purchase fine jewelry. He earned $80 in kohls cash. He was leaving our country the next day and told my daughter that he wanted her to have it. She was delighted. However had she known she would get fired, she wouldn't have used the kohls cash. Just last week the Territory Manager commended her on the tidy jewelry display and her upbeat attitude. I've had... More...
    (Holiday shopping reviews)
    Sabirchm's Picture   Sabirchm    3 Comments   Comments
  • Kohl's Customer Services & Sales Associate - Nanuet, NY



    Dear Kohls Headquarters, I have had the distinct pleasure of working with Jade in Your Nanuet, New York store, located on Route 59, Nanuet, New York. She is an absolute pleasure - always smiling, willing to help, never has an attitude (unlike some other sales associates I have had previous experience with). Jade deserves this recommendation. I also told her that I would personally send a letter to Headquarters. She typically works in Customer Service Departments/Returns and never has the look like "another pain in the tooshie customer" - she is ALWAYS pleasant, helpful and... More...
    (Shopping, Chain Stores)
  • Customer Service



    I am truly a fan of Kohls. Recently, I had learned of a family that was burned out of their home through Bible Study that I attended. I went to Kohls to buy shoes for the children. The manager, Cory (Southaven, MS) was so helpful in assisting me with the selection. He was so patient and helpful. I was having such a bad day in my quest in helping others, but by the time I finished my search, I felt so much better. He was so patient and understanding and I really appreciate his assistance. It if wasn't for him, I wouldn't have been able to help someone else. I really... More...
    (Shopping, Chain Stores)
    mzchgo's Picture   mzchgo    2 Comments   Comments
  • Kohls:Bissell steam cleaner



    Thank you Kohl's store#198 in Bangor Maine. I purchased Bissell steam cleaner in your store in 09. After using it about two dozen time it failed to dispense liquid. I looked on-line for a fix. It didnt work I spoke to Bissell no luck. They said we dont make that model anymore,their suggestion ws to return it to Kohl's. Thank you Kohls for stepping up and exchange my steamer for a compariable one. A special that you to Nicky. I am a devoted Kohl's shopper. More...
    (Shopping, Chain Stores)
    nana03's Picture   nana03    0 Comments   Comments
  • Rugs ordered online



    I had ordered a 5x7 and several throw rugs for a total of 7 rugs on line. It was daunting for me to return these and I can't tell you how I felt like I received "red carpet" treatment. Everyone rallied around for the credit and assisted. I want the following associates recognized from the Pueblo, Colorado Kohls: Bruce Herron, Darlene Hurd, Erica Saul and Brian Lakes. Wonderful JOB! More...
    (Miscellaneous)
    trez's Picture   trez    0 Comments   Comments
  • AWESOME



    I had lost my $40.00 of my Kohl's cash and went to see if anyone had turned them in and yes of course someone used them already. So then Paul the manager went ahead and still gave me my $40.00 Kohl's cash. I just thought that was super nice, because I understand it was like cash and I dropped them there, because I was shopping again there that day. I just wanted to let everyone know that we do have the best Kohl's in O'Fallon MO, Thank you so much Paul!! More...
    (Holiday shopping reviews)
    nrocha's Picture   nrocha    0 Comments   Comments
  • Great customer service



    My mother and I were shopping in the store in california md. I have to write because there was one customer service rep that went above and beyond her duties and helped us find what we wanted but also looked into additional discounts. THANK you ANN at california md store. when we come back we will look for you More...
    (Advertising)
    kohlsfan's Picture   kohlsfan    0 Comments   Comments
  • coupon



    I have a thank you couponfor $10.00 from Kohls for signing on to paperless statements that I overlooked on my pc...I didn't realize it had an expiration date as of 9/30/11. May I still use it as I will be visiting your store in the near future.I have been a faithful customer for many years and have been completely satisfied with the service and quality of everything! Respectfully yours, Jeanne Douglas More...
    (Miscellaneous)
    josie34's Picture   josie34    0 Comments   Comments
  • wonderful customer service



    My girlfriend and I were shopping in the mall for some eye cream. We went to Macy's first and was discouraged by the $85 price value, we decided to go look at Kohls to see what they had. We were approached by a customer service associate i believe her name said Karen R. she said she worked in beauty. We asked her a couple questions about face cream and if she knew who made the products. She showed us some ultimate diamonds cream, and also informed us that there exclusive products were made by estee lauder companies, she sampled cream on my girlfriends hands. We were suprised that the... More...
    (Beauty)
    sassyman's Picture   sassyman    1 Comments   Comments


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